Calling Sense 3 Beta Testers, who's in?

The implementation sounds and works really promising. The Phantoms are certainly not the easiest to manage via UPnP, but so far no issues :)
The only issue I’ve encountered so far is that when playing Playlists with tracks of different resolutions, the player occasionally pauses between tracks. However, pressing the next button resolves this issue. This behavior isn’t new, though. I’ve always had this problem with my Phantoms using UPnP.
 
Sense 3.2.0-2 not working for me so far : (

My two Naim streamers (NDS + Qute) show up intermittently at bottom right of screen – but vanish as soon as I try to play music and 'No player output' appears.

Innuos Zen 3; streamers connected via UPnP. All devices on network rebooted after update. Previous version of Sense worked flawlessly.
 
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Sense 3.2.0-2 not working for me so far : (

My two Naim streamers (NDS + Qute) show up intermittently at bottom right of screen – but vanish as soon as I try to play music and 'No player output' appears.

Innuos Zen 3; streamers connected via UPnP. All devices on network rebooted after update. Previous version of Sense worked flawlessly.
Update: Problem above occurred with Sense app on iPad, but then switched to iPhone Sense app and had no issues. So then deleted / reinstalled app on iPad and now Sense works fine on both. Sorry for false alarm!
 
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Update: Problem above occurred with Sense app on iPad, but then switched to iPhone Sense app and had no issues. So then deleted / reinstalled app on iPad and now Sense works fine on both. Sorry for false alarm!
I'm getting the same problem with Naim ND555 and Naim Atom HE with my Statement and I cannot resolve it, so the systems are unusable at present.

I have tried:
1) Restarting app. on MacBook and on iPhone
2) Restarting Statement
3) Uninstalling and reinstalling app on both MacBook and iPhone
 
PS: The situation is the same accessing the Statement using a web browser and myinnuos/http://192.168.1.248/
 
Another update, having been added to TestFlight. The situation is the same with the latest iOS beta (1.5.0 - 103) on both iPhone and MacBook
 
hello
with my innuos statement and my linn ds3 streamer since the update since its release,
i encounter the problems of malfunction every day

- i have a player that appears as in the photo
linn main room: upnp av
linn salon: upnp av

i think there is confusion between the 2
- when i press pause, the music stops after about 10 seconds
- i have to manually go to the next song.

when it blocks i sometimes can't do anything neither pause nor stop... i have to restart everything while crossing my fingers if it recognizes the streamer or not

sorry for my english it's google translate
 

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hello
with my innuos statement and my linn ds3 streamer since the update since its release,
i encounter the problems of malfunction every day

- i have a player that appears as in the photo
linn main room: upnp av
linn salon: upnp av

i think there is confusion between the 2
- when i press pause, the music stops after about 10 seconds
- i have to manually go to the next song.

when it blocks i sometimes can't do anything neither pause nor stop... i have to restart everything while crossing my fingers if it recognizes the streamer or not

sorry for my english it's google translate
To confirm, you are on the 3.2.0-2 beta?
It is better to control the devices from there, and have you tried setting them to the new Compatibility Mode?
 
I'm getting the same problem with Naim ND555 and Naim Atom HE with my Statement and I cannot resolve it, so the systems are unusable at present.

I have tried:
1) Restarting app. on MacBook and on iPhone
2) Restarting Statement
3) Uninstalling and reinstalling app on both MacBook and iPhone
Please go to the Advanced Settings in Sense, download the System Logs and send them to our support so we can take a look at this to see what is happening.
Were both the streamers to set to Compatibility Mode in the SenseUPnP settings?
1738230604791.png
 
Pour confirmer, vous êtes sur la bêta 3.2.0-2 ?
Il est préférable de contrôler les appareils à partir de là, et avez-vous essayé de les régler sur le nouveau mode de compatibilité ?
To confirm, you are on the 3.2.0-2 beta?
It is better to control the devices from there, and have you tried setting them to the new Compatibility Mode?
yes I am on beta version 3.2.0-2.
yes I have tried everything
it crashes at least once a day.
the passage of songs is not automatic, and to pause you have to wait about 10 seconds.
 
Please go to the Advanced Settings in Sense, download the System Logs and send them to our support so we can take a look at this to see what is happening.
Were both the streamers to set to Compatibility Mode in the SenseUPnP settings?
View attachment 241
Yes both are set to compatibility mode with the minimum resolution selection (44100). When you open the Sense or change windows the servers are displayed for a couple of seconds but then the "No player output" message is displayed. Clicking play immediately also causes it to be displayed and of course nothing plays. Will send the Syetm Logs to Support. Thanks.
 
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Yes both are set to compatibility mode with the minimum resolution selection (44100). When you open the Sense or change windows the servers are displayed for a couple of seconds but then the "No player output" message is displayed. Clicking play immediately also causes it to be displayed and of course nothing plays. Will send the Syetm Logs to Support. Thanks.
There's something very strange going on here. Using the Sense app on the iPhone or MacBook fails to generate a zipfile in the usual manner, but eventually fills a window with the file content and freezes the App. Using myinnuos works OK. Have sent the zip file but also kept window content in case that's of interest.
 
Oui, les deux sont réglés sur le mode de compatibilité avec la sélection de résolution minimale (44100). Lorsque vous ouvrez Sense ou changez de fenêtre, les serveurs s'affichent pendant quelques secondes, puis le message « Pas de sortie de lecteur » s'affiche. Cliquer immédiatement sur « Play » provoque également son affichage et bien sûr, rien ne se joue. J'enverrai les journaux système au support. Merci.
Je n'ai pas deux streamers,
le même streamer linn ds 3 sous la forme de deux noms différents
Je viens d'envoyer les logs au support
 
Hi. Preliminary feedback on the grouping of players:
- Once I place a speaker in a group, it is no longer available as a standalone player. To access it, I need to erase the group. It is feasible of course, but since Sense prompts you to save the group and give it a name, it would be better to give the choice to use the player on its own or in a group. For example, Most of the time I will want to play music only on my main system in the living room, but sometimes I will want it it several rooms, when I am moving around. Now I have to create a group, save it and select it. Then I need to delete the group to go back to normal mode. I would prefer a solution where I can select players or groups of players. An alternative would be to select on the fly which players to play the music on by check a box in front of the player names, with maybe a box "unselect all" to remove the temporary selections.
- Sometimes after creating a group, clicking on a radio station in the presets on the homepage does not work until I first select a track on a local album or playlist first.
 
Update: Sense 3.2.0-2 working well with Tidal via UPnP into my Naim NDS streamer.

However:

a) My locally stored music seems to play only some of the time. Other times nothing happens.

b) The only radio stations I can access are from Radio Paradise. Other stations don't work at all. (This problem preceded current Sense beta release, but would be nice to have more than 3 radio stations to choose from :))
 
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Hi. Preliminary feedback on the grouping of players:
- Once I place a speaker in a group, it is no longer available as a standalone player. To access it, I need to erase the group. It is feasible of course, but since Sense prompts you to save the group and give it a name, it would be better to give the choice to use the player on its own or in a group. For example, Most of the time I will want to play music only on my main system in the living room, but sometimes I will want it it several rooms, when I am moving around. Now I have to create a group, save it and select it. Then I need to delete the group to go back to normal mode. I would prefer a solution where I can select players or groups of players. An alternative would be to select on the fly which players to play the music on by check a box in front of the player names, with maybe a box "unselect all" to remove the temporary selections.
- Sometimes after creating a group, clicking on a radio station in the presets on the homepage does not work until I first select a track on a local album or playlist first.
One more question about the groups: how is the "Sync volume across all players in this group" feature expected to work when players are connected in different ways? I have my main Amplifier connected directly from the Innuos player and therefore set at 100% to be bit perfect with the volume controlled at the Amp level, and some other active speakers connected in other rooms by Airplay (using the Airplay bridge LMS plugin) where the sound volume is controlled either manually on the speakers or through Innuos Sense, so the volume on those is never at 100% and varies on the Sense display. I found that changing the volume on the main Amp does not seem to change the volume on the other speakers. (Although in my first test it had seemed to work but that may have been a coincidence of volume being at "compatible" levels).
 
I have a backup problem at the moment and am sure whether this is just a problem at my end or with the Beta SW, so I'm posting here first.

I have just bought a new backup drive, a 2TB USB-C drive connected by a USB-C to USB-A cable which works fine on my Macs and has thus allowed me to make sure the disc is formatted XFat as required by the Statement. The drive LED comes on so power is getting through and the port is probably working OK but the Innuos Statement can't see it.

The Backup utility works fine for the old NAS.

The problem I was having with the disappearing Streamers was solved very ably by Daniel in a remote session last Friday - it appears the beta installation didn't delete some old LMS plugins.

So, maybe we have a similar problem here for the USB drive. Is Backup to USB working fine for everyone else using the beta?
 
Update: Sense 3.2.0-2 working well with Tidal via UPnP into my Naim NDS streamer.

However:

a) My locally stored music seems to play only some of the time. Other times nothing happens.

b) The only radio stations I can access are from Radio Paradise. Other stations don't work at all. (This problem preceded current Sense beta release, but would be nice to have more than 3 radio stations to choose from :))
I'm also getting problems with radio stations. Like you RP is fine (and sounds very nice, too). I'm also getting the main BBC stations. But FIP, for example, has stopped working.
 
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I have a backup problem at the moment and am sure whether this is just a problem at my end or with the Beta SW, so I'm posting here first.

I have just bought a new backup drive, a 2TB USB-C drive connected by a USB-C to USB-A cable which works fine on my Macs and has thus allowed me to make sure the disc is formatted XFat as required by the Statement. The drive LED comes on so power is getting through and the port is probably working OK but the Innuos Statement can't see it.

The Backup utility works fine for the old NAS.

The problem I was having with the disappearing Streamers was solved very ably by Daniel in a remote session last Friday - it appears the beta installation didn't delete some old LMS plugins.

So, maybe we have a similar problem here for the USB drive. Is Backup to USB working fine for everyone else using the beta?
“I have a backup problem at the moment and am sure whether this is just a problem at my end or with the Beta SW, so I'm posting here first.” That should obviously have been “...and am NOT sure...”

It would be handy if klutzes like me could edit our posts…. 1738613131118.png