Calling: Sense 'client' app beta testers

Same "White Screen" as before. If I would connect my iPhone to Sense via Wifi, leave the house and return the white screen would be shown. It seems, as soon as the device gets assigned a new address (e.g. via 5G) and then would return to the home setup the connection could not be established. My iPad, which stays in the Wifi (set to Flight mode overnight) would not show this behavior.
 
Maybe a bit of nitpicking, but it always confuses me. When you search something you would get an extensive scrollable list. You might then switch to other modes. Now, if you push the search button again, you would be returned where you left off, most probably somewhere in the list or an info about an artist, album etc. However, to initiate a new search you would have to push the search button and scroll up again. I would expect that a push on the search “Loupe” would immediately jump to the area where you could enter the text.
 
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Same "White Screen" as before. If I would connect my iPhone to Sense via Wifi, leave the house and return the white screen would be shown. It seems, as soon as the device gets assigned a new address (e.g. via 5G) and then would return to the home setup the connection could not be established. My iPad, which stays in the Wifi (set to Flight mode overnight) would not show this behavior.
Indeed, this seems to be the pattern
 
@Stephen Healy can I ask if Innuos, or any forum users, are aware of anybody using Sense with a MacBook app successfully ?
As mentioned before I find iPad/iPhone relatively stable with the Sense app, today I have had the app open on iPad and MacBook, white screens constant on the MacBook, none on the iPad.
 
The white screens for me are mostly on the iPhone, generally when I move to another WiFi access point or come back home. On the MacBook, I find that the iPad app is not ideal because icons are too small. Instead I made a “web app” from Safari that I put in the dock. It works like a separate app, and is very responsive. Never had a white screen on that. The only issue is that if you have several IP addresses, you need a web app for each relevant device
 
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Same "White Screen" as before. If I would connect my iPhone to Sense via Wifi, leave the house and return the white screen would be shown. It seems, as soon as the device gets assigned a new address (e.g. via 5G) and then would return to the home setup the connection could not be established. My iPad, which stays in the Wifi (set to Flight mode overnight) would not show this behavior.
I was wondering if the Apple "Private Relay" function may have to do something with this issue? In Safari, I would be able to open Sense UI (using the IP address), but not my.innuos.com for the server as it would be blocked by this security feature.
 
I was wondering if the Apple "Private Relay" function may have to do something with this issue? In Safari, I would be able to open Sense UI (using the IP address), but not my.innuos.com for the server as it would be blocked by this security feature.
That’s definitely a possibility. Needs testing. Unfortunately I will be away from my system for the next week or so…
 
I was wondering if the Apple "Private Relay" function may have to do something with this issue? In Safari, I would be able to open Sense UI (using the IP address), but not my.innuos.com for the server as it would be blocked by this security feature.
Well, I still have the white screen when I reconnect even with Apple's private relay disabled...
 
Beta testers of the app client - you should have noticed an update to the beta Sense app over the past couple of days. Can you please check for updates, and try this new version out? And to the iOS users especially, can you report if the 'white screen' issue is persisting?
 
Hi,

Following an exchange with the Innuos Support, I would like to inform you, that I would be interested in getting the Beta Version of the Sense App.

I use the Iphone 13 IOS 18.1.1. and my firefox browser on my Macbook pro M1.

Kind Reagrds

Christoph
 
Hi,

Following an exchange with the Innuos Support, I would like to inform you, that I would be interested in getting the Beta Version of the Sense App.

I use the Iphone 13 IOS 18.1.1. and my firefox browser on my Macbook pro M1.

Kind Reagrds

Christoph
Hi Christoph, please message me directly with your full name and the email address that you have registered to the iOS store.
 
Please be aware the 1.5 version of Sense Mobile App is now published across iOS, Android and Amazon platforms. Official changelogs etc will go up on InnSights soon. The number of changed topic are pretty minimal, but they both should bring much better performance for everyone in terms of connection speed and consistency.