Zen Mini locks up when my nas is on

[Carlymart]

Hi All I have a Zen Mini mk3 with a 2tb hard drive running on the Zen mini LPS I have had this for over 2 years and its great however when ever I put my Nas on and connect it to the network it locks up. maybe not straight away but over a day or 2 the Zen locks up and becomes unresponsive, and I have to do a forced reboot. I would put that down IP address conflict however i have the Zen set up with a fixed address and so is the Nas. I have changed every part of my network that I can think of that could affect it. the only thing i have not changed is my router but that's on a totally separate ip address and i just use the was out to the network switch


so any ideas what could be causing it i have tried 2 nas and both do the same or what settings could resolve this ?

 

[Stephen Healy]

Is the ZENmini configured to read any music from the NAS drive, or do the ZENmini and NAS have any kind of traffic going between the two for file sharing? Or are they completely independent from each other?

 

[Carlymart]

Is the ZENmini configured to read any music from the NAS drive, or do the ZENmini and NAS have any kind of traffic going between the two for file sharing? Or are they completely independent from each other?

no that should be set to just sit on the network and i have access as and when i back up to usb on zen the nas is used for computer back up and movies. i did think about it being a file sharing issue but cannot see anything that i can change

 

[Stephen Healy]

So when the ZENmini becomes unresponsive, does this mean it completely disappears from Sense app and cannot be connected to anymore?
Can i check if the ZENmini is on latest 3.2 and the Sense app itself on your mobile device is 1.6?

 

[Carlymart]

So when the ZENmini becomes unresponsive, does this mean it completely disappears from Sense app and cannot be connected to anymore?
Can i check if the ZENmini is on latest 3.2 and the Sense app itself on your mobile device is 1.6?

hi yes disappears off the app, its always done it since i got it a couple of years ago yes on the latest software and firmware was updated as well i think it must be something on the network but no idea what

 

[Stephen Healy]

Is it also not accessible using my.innuos.com form a web browser? If it happens again, are you able to use an IP scanner to see if the Innuos is still as visible with an active IP address?