Just a short time ago went to play my usual Jean Michelle Jarre "oxygene" album (which often gets played) I have in my library, as a HD version I got from Qobuz, a while ago (I also have the normal release on CD, that I ripped ages ago). It came up as "Album not found", how can I delete it from the system, along with another Qobuz title, which comes up the same. Thanks
whats hapened?
- Thread starter Peter
- Start date
This can sometimes happen if there is a change on Qobuz side in terms of access to the album - sometimes they briefly lose access to an album, or change the 'shortcut' so that our link to in Sense app does not work anymore.
If you get any saved Qobuz albums that are 'Not Found' then the best thing to do is open up native Qobuz app itself, and view your Saved music there. You should get a similar message on the Qobuz app on those saved albums that are no longer available. You will need to remove or 'unfavourite' these albums. You can then do another search for that album on the Qobuz app to see if it is in fact still available, and if so then save/add that version you can find.
After that, go back to the Innuos Sense app, go to the SETTINGS area and STREAMING SERVICES, and perform a RESYNC by the Qobuz section. This should then all get sorted out in your Sense library.
