Interrupted streaming - Sense 3.3 (?)

[EdwardE]

I believe that I am experiencing a higher frequency (like almost daily for me here) of streaming interruptions on my Zenith mk3 with Qobuz since going to Sense 3.3.x (i.e., experienced with both v3.3.0 and v3.3.1). Is this possible? Has anyone else also reported this observation/experience?

When I have interruptions, the Zenith cannot be found (seen) on my LAN until I perform a full power cycle on the Zenith, where upon it is found again.

NOTE: If helpful, I just did a little research, and my ISP gateway modem, which issues all the IP Addresses for the LAN clients (e.g., like the Zenith), has by default a "7-day" IP address lease duration.

 

[Stephen Healy]

Hi Edward, sorry for the late reply!
If the router is re-issuing IP addresses every week then yes, the ZENith would need to reboot to account for this - unless the IP address actually remains the same, in which case there should not be much issue.
We have had some reports recently on some DNS settings that are struggling with Qobuz lately, so if the usual steps of rebooting both the Innuos and your router does not seem to resolve, then please submit a ticket to us via the Sense app describing the issue, and we can examine your system more closely to potentially apply a manual fix to the ZENith network config.

 

[DanCollier]

Is this with Qobuz Connect or Qobuz in Sense? Or both perhaps?

 

[EdwardE]

Between the two, I use the "old school" latter. (I don't use Qobuz Connect, that I am aware of .)

 

[Gkelly]

I too have noticed that at the beginning of an album or occasionally in the middle of an album, that there is a slight skip at the beginning of a song. I feel this started after the connect app was introduced. I have the Pulse.