Drive not added during configure

[docdan60]

Trying to re add the internal hard drive and the zen ng system sees the drive but give s error and the drive is not added and the dot stays blue instead of green.
Same thing when trying to add drive to external slot.

 

[docdan60]

Here is a picture of the problem

 

[DanCollier]

Hi Dan,

I've got your ticket and will be in touch once we get our email/teams system back up and running. This will most likely require a remote session.

 

[docdan60]

I am located in Dallas Texas Central time. I usually am at work from 9 am to 3pm. with a little notice I can be off for a session if it needs to be within those times, otherwise ok outside of those times and on weekend.