Firstly, it is worth pointing out that if you would prefer a quicker and lower-cost approach to expanding the storage, then adding a NAS drive is easily done and can even be connected to the Streamer port on the ZENith if available. It may not have quite have the same effect or support, but it is not the same cost either.
To the point of the pricing of the upgrade itself, please keep in mind that this is a complete service. So, there are the following factors:
- We use a data center enterprise-grade SSD with power loss correction to ensure reliable operation, of which the cost is multiple times more than SATA SSD drives that you can find on the domestic market. They are extremely durable and robust.
- These comes with a full 3 year warranty that we provide including all the servicing that comes with it. This is not always so common.
- Further to this, we can perform firmware updates to the SSD during the course of its lifespan, that do not need to be carried out by the user.
- We apply vibration treatment to the SSD.
- The service includes full backup of the existing library, and migration to the new SSD for you so that your library is completely intact upon return.
- We do use express couriers so that the turnaround is fast, meaning this service regularly takes less than 2 weeks, even if brought over the Atlantic from the US.
- It can be handled via your local Innuos dealer who will manage the process for you, so you simply hand the unit to them and they will take care of the rest - they are part of the service process too.
So to repeat my initial point, this is aimed to be a complete quality process and is therefore not comparable to buying a drive at retail and fitting it yourself.
Nonetheless, we do understand that there are users who prefer to handle storage expansion themselves or would prefer an alternative approach, and in the latest Next-Gen products we have demonstrated an architecture that can feature both factory-fitted storage, but also user-fitted storage too. This means we can cater for both types of customers; those would like the slightly more 'DIY' approach, whilst others who want the service can still utilise either us or the dealer to perform such upgrades and service - this seems fair to everyone.
We have adopted this architecture in the latest products, and therefore it is more than likely we will see this similarly rolled out with future products and new generations of streamers.
I have a Zenith mk3, since 2019, and I have gradually filled the original SSD. I did not expect it, but high-resolution files take up a lot of space. I asked my retailer how much an upgrade to an 8TB SSD would cost. He told me the price of 3100€. I find this price so extravagant that I am convinced that he is wrong. Could you tell me the cost of an upgrade from 4 to 8TB? Thanks.
