BIOS Update for ZENmini Mk3 with serials starting with 20

[NVitorino]

All ZENmini Mk3 units with a serial number starting with 20 will need a firmware update for the mainboard (BIOS) in order to prevent future issues.

Prerequisites​

This update applies only to ZENmini Mk3 music servers with a serial number starting with 20. Other ZENmini Mk3 do no require the update.
This update should be applied only to a system that is working normally. This BIOS update will not resolve issues.

You will need:

1. Monitor/TV with HDMI input
2. USB Keyboard
3. Free USB stick with at least 1GB

How to Update​

You can download the full instructions for the update here: BIOS Update manual
The ISO image with the update can be downloaded here: BIOS Update Image

Need Help?​

If you need help applying this firmware update, please contact your Innuos dealer for help. Any issues while updating please contact Innuos Support and we'll be happy to help.

 

[Chris]

Thanks for the clarification Phil. I’ll give it a go. Just got to scrounge a usb keyboard as ours are all wireless!!

 

[Phill r]

Thanks for the clarification Phil. I’ll give it a go. Just got to scrounge a usb keyboard as ours are all wireless!!

I used a wireless one and if was fine as the boot process is sliw enough to allow the dongle to start up

 

[Chris]

Worth knowing but I think I’ve sourced a usb one.

 

[Loc]

Hi
My ZenMini SN starts with 21000000. I met issues with playlists or album which could block on one track with the timer going to 8/9s and restarting at 0s. Do I have to update the Bios ?
Thanks for your support

 

[trev007]

Hi
My ZenMini SN starts with 21000000. I met issues with playlists or album which could block on one track with the timer going to 8/9s and restarting at 0s. Do I have to update the Bios ?
Thanks for your support

Loc, I have the same issue with certain hi def albums. I updated my bios several months ago. The issue seems to have started after a recent system update on my Zen mk3. I logged a support email today, perhaps you should do also.

 

[Loc]

Thanks Trev007 for your message. I do also believe that this issue arrived with one of the updates. I am already in relation with Daniel form Innuos support. I have sent several Logs to help. They are working on.

 

[trev007]

Thanks Trev007 for your message. I do also believe that this issue arrived with one of the updates. I am already in relation with Daniel form Innuos support. I have sent several Logs to help. They are working on.

Any further on with the issue? I haven't heard anything since my automated reply

 

[Loc]

The ZenMini worked 2 days without any issues. But they came back yesterdays. I donwload 2 logs that I send to the support.
Sometime I can skip to another track sometimes I have to close and restart the apps. It takes more than 1 minute grrrr.