Has anyone had their Zen Mk2 server fail to boot? Power is on but it doesn’t connect to the DAC and the app can’t find it. Is there a fix? Have tried suggestions in troubleshooting but nothing has worked so far.
Zen Mini Mk2 fail
- Thread starter Paul McAuley
- Start date
Solution
Hi Paul, if you followed the instructions here but the issue persists then it's more likely you have a hardware failure of some kind, so it would be best to return to the original dealer for assistance, or if that is not possible then contact our own support directly.
Well, Innuos support has said they’ll bring it in for repair. Don’t yet know if repair is possible. Or cost effective.
Update — Innuos took the unit back, found the hard disc had failed. Opted to have an SSD installed, and although this happened over Christmas/New Year the unit was back with me inside three weeks.
