With regards to upgrading a ZEN Next-Gen to a ZENith Next-Gen:
The upgrade from a Zen NG to a Zenith NG can only be performed by the Innuos team. In this case, the unit will need to be collected and shipped to our headquarters. The quotation we provide will therefore include both the upgrade itself and the shipping costs for collection and return of the system.
In order to prepare a quotation, Innuos will need the serial number (SN) of the unit and confirmation of whether the upgrade will keep the same specifications—namely, storage capacity and output type—or if any changes or additions are required. For example, whether a module/drive needs to be added or replaced with a different one.
The upgrade from a Zen NG to a Zenith NG can only be performed by the Innuos team. In this case, the unit will need to be collected and shipped to our headquarters. The quotation we provide will therefore include both the upgrade itself and the shipping costs for collection and return of the system.
In order to prepare a quotation, Innuos will need the serial number (SN) of the unit and confirmation of whether the upgrade will keep the same specifications—namely, storage capacity and output type—or if any changes or additions are required. For example, whether a module/drive needs to be added or replaced with a different one.
