Stuttering at beginning of songs

[mashif]

My Pulse is connected to a Schiit BitFrost 2/64. The beginning of songs often stutter before playing normally. If I restart the song it plays normally. This happens with both albums and playlists. I've tried adjusting the delay after resolution changes but it doesn't help. It happens whether I use the Pulse or Quboz Connect to play.
I have both coax and USB connected with high quality cables but it happens with both. I have no way to determine whether it's the Pulse, Quboz, or BitFrost causing this. I'm just looking for ideas.
It seems worse since V.3 was released.

 

[Stephen Healy]

This would initially sound a bit more like a network issue - how is the PULSE connected to the network? Does it have a cable going directly back to the main router itself?
Is Qobuz the only source of music you play through the PULSE, or do you have any local files on USB/NAS or use Internet Radio for example to compare against?

 

[Stephen Healy]

If rebooting of the router and of the Innuos does not seem to help stabilise the issue, then please submit a ticket via the Sense app that outlines the issue and we can take a closer look via remote session in case there are some DNS issues.

 

[mashif]

The Pulse is directly connected to my Modem/Router. I haven't noticed it on radio. I only occasionally use the USB input for a single song.
My Internet is Fiber 300m up and down into an ATT supplied modem/router. A 30ft Ethernet cable goes to the Pulse with an iFi LAN Silencer at the Pulse end.

 

[DanCollier]

Can you remove the iFi and retest please in case thats to blame. I suspect not, but always worth a try.
Is your system on 3.3.1?

As Stephen mentions, please reboot your router and Pulse, then retest. If it persists, email support and send over your system logs.

 

[mashif]

I've tried all the suggested but no change. I'll fill out a support ticket.