signal from Zenith III?

Willard

New member
Sep 25, 2024
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London
I am having troubles with the active speakers (Dynaudio Focus 10s) to which my Zenith Mk III is connected via a Cat 6 cable. Sporadically, from time to time, the main Focus loses or drops the signal. The Dynaudio advisor has asked me to make sure that the signal coming to it is a standard PCM digital signal - 24 bit / 44.1, 48, 96, 192 Khz. Is this the case always for the Zenith? Forgive my technical ignorance! The Dynaudio man tells me that if the Focus receives anything it is not prepared to handle, a cutout like this will happen. Hence his question. I'd be VERY surprised if the Zenith were misbehaving, much less so if interference via the Cat 6 were the culprit.

Information and/or suggestions would be most welcome.

Willard
 
Solution
Dear Stephen,
Continuing thanks. And yet... It seems that when in the Sense app I configure the Dynaudio UPnP streamer's setting with the Hegel H390 profile -- which I stumbled on less than a hour ago -- I get flawless results. I am beginning to wonder if the Dynaudio advisor is oversimplifying for my benefit, or I am simply misunderstanding. Something somewhere is getting lost in translation. Ultimately all that matters to me is that the system works, as it is doing now so very well, though I do want to understand what is involved. Apologies for my misunderstandings and confusions. I wonder, is a 'Dynaudio Focus' profile a possibility?
Physics indeed, but therein is the puzzle of the cause. Space is cramped (Victorian terraced style) so shielding has to be the answer. The superb Dynaudio is a sensitive creature!