Help with New Pulse streamer - unable to locate my Nucleus

Womaz

New member
Oct 12, 2025
25
5
3
Newcastle upon Tyne
I thought the sense app would manage my whole music library together as Roon does. IE. my FLAC files stored on my Nucleus and my Tidal library.
I have searched for my Nucleus in the Sense app and it does not find it.......where am I going wrong?
I got as far as inputting the IP/Address for my Nucleus , but had no idea what the "shared folder name" was referring to. I thought as my Nucleus is hardwired to the netwrok that it would show up in the Search.
How will I find out what my shared folder name would be?

I have raised a support ticket yesterday and as of yet has no reply so hoping someone on here can point me in the right direction
 
Hi Octaviars I remember you from the Devialet forum many years ago 😀

Yep that`s me.

I have never tried to use Sense to access a Roon shared folder as I have a Statement with all built in.

But I suppose it can be done as you can access the shared folder in Roon from a PC.

Have you looked at this?


Have you tried to access the Nucleus using a computer?

Method 1: Copy Music Over the Network (Recommended)​

This method is best for transferring your main music library.

  1. On your computer, open your file explorer (File Explorer in Windows, Finder in macOS).
  2. Connect to the network share by typing the following address:
    • For Windows:
      • Nucleus One: \\NUCLEUSONE\Data\Storage\InternalStorage
      • Nucleus Titan: \\NUCLEUSTITAN\Data\Storage\InternalStorage
      • Nucleus: \\NUCLEUS\Data\Storage\InternalStorage<br>
      • Nucleus+: \\NUCLEUSPLUS\Data\Storage\InternalStorage<br>
      • ROCK: \\ROCK\Data\Storage\InternalStorage
      • For Mac:
      • Nucleus One: smb://NUCLEUSONE/Data/Storage/InternalStorage
      • Nucleus Titan: smb://NUCLEUSTITAN/Data/Storage/InternalStorage
      • Nucleus: smb://NUCLEUS/Data/Storage/InternalStorage<br>
      • Nucleus+: smb://NUCLEUSPLUS/Data/Storage/InternalStorage
      • ROCK: smb://ROCK/Data/Storage/InternalStorage
    • Important: The network path depends on your device. Please use the full path that corresponds to your specific model from the list below.
Alert

If prompted for a username and password, enter Guest for both.
 
Yep that`s me.

I have never tried to use Sense to access a Roon shared folder as I have a Statement with all built in.

But I suppose it can be done as you can access the shared folder in Roon from a PC.

Have you looked at this?


Have you tried to access the Nucleus using a computer?

Method 1: Copy Music Over the Network (Recommended)​

This method is best for transferring your main music library.

  1. On your computer, open your file explorer (File Explorer in Windows, Finder in macOS).
  2. Connect to the network share by typing the following address:
    • For Windows:
      • Nucleus One: \\NUCLEUSONE\Data\Storage\InternalStorage
      • Nucleus Titan: \\NUCLEUSTITAN\Data\Storage\InternalStorage
      • Nucleus: \\NUCLEUS\Data\Storage\InternalStorage<br>
      • Nucleus+: \\NUCLEUSPLUS\Data\Storage\InternalStorage<br>
      • ROCK: \\ROCK\Data\Storage\InternalStorage
      • For Mac:
      • Nucleus One: smb://NUCLEUSONE/Data/Storage/InternalStorage
      • Nucleus Titan: smb://NUCLEUSTITAN/Data/Storage/InternalStorage
      • Nucleus: smb://NUCLEUS/Data/Storage/InternalStorage<br>
      • Nucleus+: smb://NUCLEUSPLUS/Data/Storage/InternalStorage
      • ROCK: smb://ROCK/Data/Storage/InternalStorage
    • Important: The network path depends on your device. Please use the full path that corresponds to your specific model from the list below.
Alert

If prompted for a username and password, enter Guest for both.
Yes I have just tried to do that as I had a reply from Innuos support about half an hour ago. It did not work unfortunatley.

Its not a major issue as I will probably continie to use the Roon app anyway. I was just keen to see how the Sense app would integrate my library of FLAC files and Tidal albums.
Thanks for trying to help me though, it is appreciated.