Zen Next Gen Network Error

[sombre23]

Hi,
I'm trying to view my ZenNG location (Folder) over my network, I've had no problem before doing this.
But Windows 11 now asks for "Windows Network Credentials" (User name & password) for accessing my ZenNg wi-fi network folder from a Windows 11 Laptop.
No other network (WD Cloud etc!) folders do this.
Please can you disable this requirement as I don't know my credentials.
I have disabled the Windows password network requirement in private network but it still asks for these credentials
Thanks

 

[DanCollier]

Hi,

Yes we have changed how you access the shared folders on our systems with the release of 3.2. See the section of the post linked below titled "Shared Folder visibility (Windows 11)"

Thread 'InnSights: What's new with 3.2'

Yesterday at 2:55 PM

Hello everyone, and welcome back once again to the InnSights blog! I hope you have all had a good start to 2025; it has certainly been busy at Innuos HQ with our Team Summit earlier in January spent making a lot of exciting plans for 2025.

In this blog post we will look with closer detail at the main feature highlights of Sense 3.2 update which will also coincide with Sense Mobile app update 1.6.

The full list of improvements can be found in the changelog here, but the main topics we’ll look at in this blog are:

• IDAGIO Classical Streaming
• Innuos...

• Stephen Healy
• Replies: 17
• Forum: InnSights

• 

"
It is important to note that after you have installed the 3.2 update, you will now need to enter username and password credentials when prompted by Windows to access the server.

Username: guest
Password: innuos
"

 

[sombre23]

Hi,
I'm trying to view my ZenNG location (Folder) over my network, I've had no problem before doing this.
But Windows 11 now asks for "Windows Network Credentials" (User name & password) for accessing my ZenNg wi-fi network folder from a Windows 11 Laptop.
No other network (WD Cloud etc!) folders do this.
Please can you disable this requirement as I don't know my credentials.
I have disabled the Windows password network requirement in private network but it still asks for these credentials
Thanks

 

[sombre23]

Phew!
Many thanks for the quick reply.