ZEN MK3 caused streamer crash

rabbix

New member
Mar 30, 2026
8
2
3
Canada
I recently purchased a ZEN MK3. I’m using UPnP to stream Tidal to a Vermeer Audio Model Two streamer DAC. I’m currently experiencing an issue: if I pause playback for a while and then resume, the Vermeer freezes. The UPnP app on my phone can no longer connect to the Vermeer, and I have to restart it to continue playback.


Today, I played three tracks using the Innuos, and when it reached the fourth track, the Vermeer froze again. Both the Innuos and the Vermeer are connected to the same router. However, when I use a mobile app to stream Tidal directly to the Vermeer, this issue never occurs.


Does anyone know what might be causing this?
 
I recently purchased a ZEN MK3. I’m using UPnP to stream Tidal to a Vermeer Audio Model Two streamer DAC. I’m currently experiencing an issue: if I pause playback for a while and then resume, the Vermeer freezes. The UPnP app on my phone can no longer connect to the Vermeer, and I have to restart it to continue playback.


Today, I played three tracks using the Innuos, and when it reached the fourth track, the Vermeer froze again. Both the Innuos and the Vermeer are connected to the same router. However, when I use a mobile app to stream Tidal directly to the Vermeer, this issue never occurs.


Does anyone know what might be causing this?
Which UPnP app are you using? Are you referring to SenseUPnP via Innuos Sense app?
 
In this case, I’d recommend either connecting directly to your Vermeer via USB for the most stable and optimal performance, or, if you prefer to use the Vermeer’s streaming functionality, using its own control app. Alternatively, apps like BubbleUPnP can also be used, with NativeUPnP enabled in Sense to access your ZEN’s music library.

You can also experiment with the compatibility settings for SenseUPnP to try and achieve more stable playback. If issues occur with compatibility mode enabled, you can disable it and adjust the individual settings manually.

As mentioned previously, SenseUPnP is still an experimental feature and is provided as is. It’s best viewed as a convenience option rather than a primary playback method.