Zen Mini mk3 plus power supply. Happened occasionally right from new but now every session and as many as 10 times per day. It doesn’t happen when set to play stored files and then disconnected from the network. Any experience and fixes out there please?
Volume randomly drops to 50% 2 - 3 times per hour and has become incredibly frustrating.
- Thread starter Mr Serendipity
- Start date
Are you using a service like TIDAL Connect that would be introducing volume control from your phone?
No, just ripped CD’s and Qobuz.
I notice that the Sense app shows another audio player simply identified as 002080 and the volume for this is always 50%. I’ve only just noticed this so no idea if it’s always been there - especially as there’s not another system connected so therefore not expected.
The house was built with a Systemline 7 multi room server/amps/speakers built-in which we don’t use, and anyway regularly malfunctions - could this be causing conflict?
However the problem is created, it’s now taken the pleasure out of what has been a great addition to the existing set-up.
I have plenty of system logs from immediately after it happens if they could indicate something?
I notice that the Sense app shows another audio player simply identified as 002080 and the volume for this is always 50%. I’ve only just noticed this so no idea if it’s always been there - especially as there’s not another system connected so therefore not expected.
The house was built with a Systemline 7 multi room server/amps/speakers built-in which we don’t use, and anyway regularly malfunctions - could this be causing conflict?
However the problem is created, it’s now taken the pleasure out of what has been a great addition to the existing set-up.
I have plenty of system logs from immediately after it happens if they could indicate something?
This will be the issue - it is another player that the Innuos is identifying and connecting to, but it sounds like you do not need it. It is probably a UPnP streamer.
If you have done the 3.2 update, please could you send a screenshot of what is listed on your SYSTEM - SETTINGS - AUDIO page on Sense app? The '002080' may be listed there, in which case i would suggest disabling it.
