Still spotify connect play problem (Inouos mini v3.3.4)

[jolesp]

See titel.
Sound file won't start. It runs perfect on phone.

 

[Stephen Healy]

See titel.
Sound file won't start. It runs perfect on phone.

Does the Innuos appear as a player on the Spotify app?
I would suggest making sure that Sense is not currently set to output to a SenseUPnP device.
Also, if you ever ran the Spotty plugin via LMS in the past, you will need to make sure that is uninstalled and removed from the system.

 

[jolesp]

Thanks for the suggestions, not sure I fully understand.
My Innous Mini (sw ver 3.3.4) works well with Qobuz. Spotify works well on phone. However when I select Innous player in the Spotify app the timecounter of the audio file in Spotify jumps back to 00:00 and stays 00:00 no matter what I do: no sound. I already tried: reinstall Spotify app, reinstall Innous Sense app, remove Qobuz. It has worked before. Before that the problem appeared sometimes, now permanent (about a week now) .

 

[DanCollier]

Thanks for the suggestions, not sure I fully understand.
My Innous Mini (sw ver 3.3.4) works well with Qobuz. Spotify works well on phone. However when I select Innous player in the Spotify app the timecounter of the audio file in Spotify jumps back to 00:00 and stays 00:00 no matter what I do: no sound. I already tried: reinstall Spotify app, reinstall Innous Sense app, remove Qobuz. It has worked before. Before that the problem appeared sometimes, now permanent (about a week now) .

You will have seen that we've already patched this, as your system will have an update available in 3.3.7. Of course with any issues, its always first best to check the Known Issues section, here you would have seen the Spotify issue and solution.

In Progress Post in thread 'Spotify Connect issue'

Friday at 5:03 PM

We've identified the issue, and hope to have a hotfix out soon to remedy the change from Spotify.

• DanCollier

• 

 

[jolesp]

Thanks! I updated Innous Pulse Mini to version 3.3.7, that solved the issue with Spotify Connect. Still last week the Pulse said it was up to date ...

 

[Octaviars]

Still last week the Pulse said it was up to date ...

Firmware 3.3.7 came last friday,

If you check the box "notify me when there is an update" you will get a message in Sense that there is a new firmware ready to be downloaded.

 

[jolesp]

Wil do, thanks.
A minor problem remains. If I start a track in SotifyConnect, audio does start fine, but the timerclock in Spotify stays dead on 00:00. Only after I start another track the clock runs with the music.

 

[Stephen Healy]

Wil do, thanks.
A minor problem remains. If I start a track in SotifyConnect, audio does start fine, but the timerclock in Spotify stays dead on 00:00. Only after I start another track the clock runs with the music.

It's difficult to know if this is more an Innuos issue or Spotify one. I use Spotify Connect at home to several other non-Innuos devices, and have a consistent issue when going to start playing an album to a speaker, it will actually start playing the 2nd song in the queue, not the 1st. If i press 'previous track' action twise, this solves it then all fine afterwards. This began after the Lossless update. So, there could generally be some 'sync' issues.