Hello, first time poster. I purchased the ZEN MK3 new in 2021, this is the first issue I've had with the unit. Recently when powering on, the white led would come on (as normal) stay on for a few seconds, shut off for a few seconds. Then would come back on a second time and finish it's procedure. The ZEN was performing as normal until yesterday when I lost control from the App to select, pause or stop playback. The operating led was still on.
I went to the settings and it was in the 'off line' mode and was playing files. I have 1 GB Google Fiber, hardwired, that has never had an issue short of a contractor cutting the Fiber somewhere. I switched back to 'on line' but it was still playing files that I have on the HD, with no control over that mode. I did a hard reset among other steps to try and determine that the ZEN was the culprit. I unplugged the ZEN again overnight, restarted this morning and this time the white led went out twice and came back on both times, but went on to boot up. Played music with no issues for around five hours today.
I hope this makes Sense
I feel there might be an issue with the power supply. Any insight would be appreciated.
Thanks in advance!
I went to the settings and it was in the 'off line' mode and was playing files. I have 1 GB Google Fiber, hardwired, that has never had an issue short of a contractor cutting the Fiber somewhere. I switched back to 'on line' but it was still playing files that I have on the HD, with no control over that mode. I did a hard reset among other steps to try and determine that the ZEN was the culprit. I unplugged the ZEN again overnight, restarted this morning and this time the white led went out twice and came back on both times, but went on to boot up. Played music with no issues for around five hours today.
I hope this makes Sense
I feel there might be an issue with the power supply. Any insight would be appreciated.Thanks in advance!
.
