Recent content by Stephen Healy

USB and Ethernet are not the same protocol, I've got an explainer on it here: https://innuos.com/kb/which-sounds-better-ethernet-or-usb-which-should-i-use/ But to give the short version; the question is not USB vs Ethernet, the question is which device do you want to be doing the streaming, the...

Hi Olaff, this will be a slightly different issue from the original one reported at the top of this thread, I would suggest emailing to support directly. One thing that would be good to know is whether this is happening on everything, including newly-released albums on Qobuz, or is this perhaps...

Does that suggest that after a reboot, your library appeared as normal?

Changelog: Bug Fixes: - Solved issue when adding a track to a Qobuz playlist, the track name wasn't displayed in the toast message - Fixed issue where Play button at the top of Qobuz and TIDAL playlists didn't not work - Solved issue with Qobuz and TIDAL album listings, where the albums were...

You may prefer the sound, there is indeed a different volume mixer being used with Qobuz Connect which may account for an audible difference.

Correction, the new Naim profile relates to the newer streaming module as found in Muso, 555 etc. The NDS is the older platform of which we made no changes to.

Apologies, this is corrected - it was originally intended to be resolved in 3.4.1 but will now come in 3.4.2 due soon.

From what I understand, no changes to DSD were anticipated but instead just more consistent playback control. What happens if you turn DSD support off and then try to play a DSD track?

Hi Alan, It does not, because galvanic isolation is rather overestimated in its benefit - it's primary purpose is to protect against electrical discharges; it cannot reverse the effects of RF on a signal. Furthermore, in instances when both source and DAC have galvanic isolation, this can lead...

How many tracks would need to play before you experience this? I set SmartQ to Only New and played a song. It has since played 13 more songs which are indeed all new/do not exist in my library and is still going. Would you find it was start playing existing music sooner than this? Do you mean...

Hi @LionCiti , let me give this a test and see if it is the same for me. Thanks for reporting!

Yes, this is something that we have indeed considered, we just need to find the smoothest way of having the two options together without clashing. At the moment there are two-ways to access the the current 'checkbox' method; firstly by using the MultiSelect menu, or secondly by going via Edit...

Yes, this is something that we have indeed considered, we just need to find the smoothest way of having the two options together without clashing. At the moment there are two-ways to access the the current 'checkbox' method; firstly by using the MultiSelect menu, or secondly by going via Edit...

Hi @Marco1 please try reaching out to All Elite Audio in Timonium, Maryland.

Did the retailer test this on a STREAM1 or STREAM3 too? Can I also check which version software the system is on, is it the latest 3.4.1? And can you confirm that there does need to be music currently in the queue with playback set to pause, or does this still happen if you have a completely...