Recent content by Stephen Healy

We've identified this and in process of solving - thanks for the report.

Patience 🙏🙏🙏 We collaborated with M2Tech before with the 'L1' DAC as found in the ZENmini/PULSEmini, so we have done so again with the PerformanceDAC. They provide some exclusive designs to us which does include elements like custom firmware and controller (which is why you see it listed like...

Beta version 3.4.0-3 has now released to fix the reported issues regarding playlists, and the 'Show All' for albums on an Artist page.

Hmm - please try one thing for me, try this again but just hit finish when looking at the backup folder as shown in your screenshot #2, instead of clicking into it. I may have been mistaken on this stage.

As per this article, this is indeed the expected behaviour and is always the case with Next-Gen STATEMENTs; https://innuos.com/kb/statement-with-next-gen-lpsu-not-booting-after-switching-on-from-the-back-button/

Nuno is away travelling at the moment, but I think the general sentiment remains the same; stacking can bring an advantage, but if you do happen to have very good isolating/damping furniture and shelves to put the products on, then placing on separates might be better. So, as is often the case...

This is correct - you will not get the RESTORE BACKUP option until you chosen this backup as the one you want to use. So, go through the Configure Backup process as normal making sure to choose EXISTING BACKUP. Navigate so that you see the backup-014646 folder. Now, press FINISH. The system will...

On Mac OS, go to "System Settings > Privacy & Security > Local Network" and check if the browser being used is set to true?

Okay, that's interesting to know and seems very specific to Safari on a certain build, it seems. @Groshak could you let me know which OS you are running and which browser version also?

Thank you to those of you who submitted system logs after ripping Classical CDs! We have enough of these now, so will need no further submissions - much obliged to those who contributed. I should have more news quite soon with an initial outline of how we plan to display a Classical album with...

Hi John, the ZENmini should have a new serial number on it that reflects when it became an 'S' version the year that you had the upgrade done. So yes, that is the version that will determine your trade-in discount, not its older 'HDD' version from back in 2021. If you contact your dealer, they...

As Dan says, there is a trade-in going so Option #1 would certainly be the cheapest because trading in your ZENmini + LPSU would grant you either 15% or 20% off a STREAM3, depending on the age of your ZENmini! There would not be much benefit to Option #2 in any case, as STREAM3 will run Roon...

It is worth contacting your dealer about this anyway, because there will be some allowance they can still offer for a trade-in of a ZENmini+LPSU to a STREAM1.

Confirmed regarding the 'Show All' bug, have reported. As for the playlists @guardajoias we are looking into this now - I have not been able to replicate and playlists are intact.

The Disc level at times can also be a little bemusing, taking this album as an example: It does divide into 2 discs...but one of those is over 80 minutes long, so would not have actually fit on a typical CD. Plus its 24/96. So there is no correlation to a CD medium. Each 'disc' contains 3...