Recent content by Stephen Healy

The main section of the support site is being updated, so additional information such as Troubleshooting and the Sense User Guide can be found here: https://innuos.com/support/

Odd - perhaps a deletion of the Qobuz app and reinstall, then re-login of the account might re-authenticate and solve the problem on the native Qobuz app?

This actually proved to be solved via an update to the HQPlayer software itself. As reported by an Innuos user: It was a problem with version 5.16.0 of HQPlayer Desktop (released on 11/11/25). Now, with version 5.16.1 (released on 12/11) the problem is solved.

Indeed, and in time I would like to merge the feature request function into this forum as I'd much prefer to have it all consolidated under one site!

Well, it was for one weekend only, but had the joys of this system for a couple of days in a beautiful building near Geneva, with a view of Mont Blanc from the window behind!

Hi @Art20 , I hope you will be very pleased with the ZEN! Yes, Qobuz Connect is supported as is Spotify Connect, though not currently with Lossless support. As for Airplay 2, we are currently working on the official integration of that which should be not too far from being ready via software...

As this related to Google Chrome then I think the underlying issue a different one and not related to the Tahoe 26.1/Safari update, but I can see on the other thread that you managed to get things up and running :)

FYI, I believe there was a temporary TIDAL outage from our provider over the last weekend, which perhaps was a source of comms/sync issues with adding further albums. The issue described is not anything inherent or currently known as a problem with Sense app.

Hi Harry, when it comes to third party power supplies these are always 'YMMV' and it's very difficult to know how well they will work, if at all. Keep in mind from a power consumption point of view, the optical drive, RAM, processor etc also need to be factored in, as well as any connected USB...

Hi Hossa, indeed the formatting should only really take a few seconds. Can you let me know which Innuos device you are using, and which software version you are running on it? Is there anything else at all connected by USB to the Innuos?

Hi Ronin, no precise ETA as of yet I'm afraid.

Hi Zaphod, that is a different process which is listed online here: https://innuos.com/kb/accessing-the-shared-folders-on-your-innuos-system/

I'm personally all for it since I use Bandcamp quite a bit, but it's not something on our scope for the foreseeable. I think there used to be a plugin for it, but never managed to get it working on our devices unfortunately. I'll certainly raise it, but would be good to know if this would appeal...

No changes needed on the Innuos side, this should all be feasible within Safari only.