Recent content by Paul McAuley

Update — Innuos took the unit back, found the hard disc had failed. Opted to have an SSD installed, and although this happened over Christmas/New Year the unit was back with me inside three weeks.

Well, Innuos support has said they’ll bring it in for repair. Don’t yet know if repair is possible. Or cost effective.

Roughly contemporary with my Opus PCII, tho I think that had a Hercules graphics card.

It’s all phone shops around here :( One of which sold me the cable that doesn’t appear to work. But will remember to check with computer shops if there’s a next time, which I hope there isn’t. Innuos support now said that the unit has to go back to them, so hopefully out can be fixed. No point...

Have no computer monitor with VGA, and don’t know anyone with one to spare. Phoned my nearest dealer, who said all they could do was send the unit to Innuos. So still hoping someone here might have a solution re VGA to HDMI, so I can satisfy Innuos support.

My Zen Mk2 has died. I’ve been asked by support to do diagnostics at boot up by connecting the unit to a TV and photographing the output. The problem is that the output connection on the unit is VGA, but my TV doesn’t have a VGA socket. I bought a VGA/HDMI cable, but that doesn’t work...

Thanks Stephen. Will try support as my retailer is no longer trading.

Has anyone had their Zen Mk2 server fail to boot? Power is on but it doesn’t connect to the DAC and the app can’t find it. Is there a fix? Have tried suggestions in troubleshooting but nothing has worked so far.