Playlist tracks deleted

Harry59

New member
Jun 24, 2024
8
3
3
Belgium
Hi, I have an Inuos Zen Mini MK3 SSD for about 14 months now. This morning I ran into a problem concerning playlists. I have a playlist clalled 'Singles' in which I gather individual songs. The list contained about 680 tracks. This morning after playing a song in the list it took a few seconds to 'download the list'. I then added another song to the playlist. After doing so I wanted to check if the added song was in the list. To my suprise the playlist now containes only 47 tracks. The songs are still on the Zen Mini, but not in the playlist anymore. I cannot restore the latest back-up, since I will then loose other changes I have made since then. I already made a support issue, hoping the support team can help me. Since I've had several software issues in the past, I'm starting to wonder if I it's an individual problem and if the system software is somehow corrupt. Does anyone have the same problem?
 
Hi, I have an Inuos Zen Mini MK3 SSD for about 14 months now. This morning I ran into a problem concerning playlists. I have a playlist clalled 'Singles' in which I gather individual songs. The list contained about 680 tracks. This morning after playing a song in the list it took a few seconds to 'download the list'. I then added another song to the playlist. After doing so I wanted to check if the added song was in the list. To my suprise the playlist now containes only 47 tracks. The songs are still on the Zen Mini, but not in the playlist anymore. I cannot restore the latest back-up, since I will then loose other changes I have made since then. I already made a support issue, hoping the support team can help me. Since I've had several software issues in the past, I'm starting to wonder if I it's an individual problem and if the system software is somehow corrupt. Does anyone have the same problem?
I had exacly the same problem, twice. I have lost hundreds of musics from two playlists, in the end I only stayed with 49 musics in each. Another problem is musics in the playlist that don't play, the music is visible but doesn't work, the album lost its connection to the server or the server changed???
 
Hi AVMarques, I'm glad I'm not the only one who had this problem (sorry for you, offcourse). As I reported this issue I was quit sure I noticed this issue before. I reported this playlist issue and then I never spent any time to rebuilt this playlist, I never had a solution since I could not reproduce it. One reason being afraid it might get lost again someday. Another reason is that at the same time I had some library and performance issues which have been solved this morning during an online support session.

In my case the music from the playlist was still on the server, just disappeared from the playlist. The problem of songs that are in the playlist but won't play might be solved after rescanning the library. This might recover some links to the songs in the playlist. If not I would recommend to report the issue to the support team. You may refer to me for having reported the same issue. Good luck.