Hi guys,
Did any of you face this problem?
I used to be on Qobuz and Tidal for years, switching sometimes from one platform to another.
In the past couple of months, I was on Tidal. I use a VPN on my network.
Well, a couple of weeks ago, I realized that some albums were coming from Japan in the Innuos Sense application's Albums folder.? I live in Serbia (recently returned from the USA), and I’m a software engineer, so I take care of the health of my laptops (Mac) and really don’t visit gambling, xxx, and other websites.
I logged in to Tidal but couldn’t find those Japanese albums in the Tidal library.
Then, I wrote to Stephen (Innuos support) to ask for help. He greatly helped me by telling me to check out Tidal —> Tracks. And yes, I found those Japanese albums there. I deleted them and returned to Innuos Sense.
Everything was fine. I also changed my password on the Tidal account.
But after a few days, I saw the Japanese albums again in my Albums folder.
Okay, I cancelled my Tidal Account and reactivated my Qobuz Account. Everything was fine until this morning. In the list of “Last played tracks,” I see a bunch of Japanese artists. I checked out Qobuz (logged in to the Qobuz website), but fortunately, I don’t see them in the Qobuz albums.
Has any of you had a similar experience?
Thanks
Zoran
Did any of you face this problem?
I used to be on Qobuz and Tidal for years, switching sometimes from one platform to another.
In the past couple of months, I was on Tidal. I use a VPN on my network.
Well, a couple of weeks ago, I realized that some albums were coming from Japan in the Innuos Sense application's Albums folder.? I live in Serbia (recently returned from the USA), and I’m a software engineer, so I take care of the health of my laptops (Mac) and really don’t visit gambling, xxx, and other websites.
I logged in to Tidal but couldn’t find those Japanese albums in the Tidal library.
Then, I wrote to Stephen (Innuos support) to ask for help. He greatly helped me by telling me to check out Tidal —> Tracks. And yes, I found those Japanese albums there. I deleted them and returned to Innuos Sense.
Everything was fine. I also changed my password on the Tidal account.
But after a few days, I saw the Japanese albums again in my Albums folder.
Okay, I cancelled my Tidal Account and reactivated my Qobuz Account. Everything was fine until this morning. In the list of “Last played tracks,” I see a bunch of Japanese artists. I checked out Qobuz (logged in to the Qobuz website), but fortunately, I don’t see them in the Qobuz albums.
Has any of you had a similar experience?
Thanks
Zoran