Recent content by Trooper

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    No Sound from Zen Mk3

    This is bizarre. I have had my Zen set up for well over a year going through my Arcam Dac. All was fine until yesterday when it just stopped producing sound. I have messed with all the connections, tried unplugging everything overnight, updated to the latest software, but still no sound...
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    Zen mkiii not recognising USB Drive

    That worked perfectly, all sorted now. Thank you very much for your help.
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    Zen mkiii not recognising USB Drive

    I bought the Zen second hand so I am not sure if there has been a previous backup. I have not done one before. Yes there is an option for Reset backup configuration. Should I do this?
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    Zen mkiii not recognising USB Drive

    I have now managed to reformat one of the drives to FAT32, but the Zen still doesn't find using either the backup port or the DAC port.
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    Zen mkiii not recognising USB Drive

    Hi, thanks for your answer. The same happens with the DAC port. Both drives I am using are NTFS format according to the Properties when I connect them to my laptop. Could this be the problem? Neither drive is password protected. I am not sure how to format them to FAT32... I also should have...
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    Zen mkiii not recognising USB Drive

    I have attached photos of both drives. I am using version 1.5.0 of Sense. Thanks
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    Zen mkiii not recognising USB Drive

    Hi, I am trying to back up my files from my Zen to a USB drive. I have tried two drives, both USB 3, but the Zen keeps saying no USB drive found. Does anyone know what the problem might be?