Recent content by DanCollier

We do support Spotify Connect if you’d like to use Spotify with your system. It’s unlikely that Spotify will ever be integrated directly within Sense, as they generally don’t allow that level of integration with third party brands, not just us. Further to that, their lossless audio is limited...

The maximum factory fit storage we offer on a STREAM 1 is 4TB. This is because the industrial grade Apacer SSD 8TB SSDs we use are very expensive. We do not expect many users to choose this option when the same budget could be put towards moving closer to a STREAM 3 or upgrading the output...

One other small point in addition to Stephens, when you rip a CD, you can do so in assisted mode so you can edit the metadata prior to it saving on the system. Just go to Disc Ripper via the system page and you can switch modes.

To my understanding, I believe this approach will be faster. Hopefully, we can share some visuals soon to better illustrate our ideas for you all.

Yes, but as Stephen mentioned, wouldn’t this already be made simpler by just using the Composer category within the Classical library section. Adding as Stephen proposed a “sort by release” option there would achieve the same result, showing albums associated with each composer while removing...

I should have double checked my typing before posting, its 2 years for Statement Next Gen upgrades, not 1 year. Otherwise its as originally stated. Upgrade warranty is 2 years on new parts only. Remaining parts keep the original warranty which, depending on the original date of purchase, may...

Upgrades include a 1 year warranty that covers the specific components upgraded.

Our systems carry a 3 year warranty if purchased in 2023 or later. For systems purchased prior to 2023, the warranty period is 2 years. The warranty begins from the original date of purchase.

Its common knowledge that our users find that Sense offers much better sound quality than whats offered with Roon. The point with Sense is that there is no EQ as we focus on being as bitperfect, low noise and low latency as humanly possible :). They were discussing this very topic in fact over...

Hi, we did resolve this as mentioned above, it was indeed a network issue. "Just for reference, we jumped on to a session for this today and the network router was unable to resolve the DNS, it had no response cache. We manually setup a Google DNS instead to bypass the router, and all is well...

Most of the demo Stream 1 units ordered by dealers have now shipped, and Stream 3 demo systems also started going out last week. Your dealer will be able to keep you updated as they receive more news. We know many of you are eager to get your hands on these and we really appreciate your...

Good tip, I've not heard of this tool but I'll check it out :).

There is no official way to do this. You could use the third-party AirPlay plugin to stream music from an iOS device to your system. That said, in my experience, the audio quality from YouTube and AirPlay is rather poor, so take that into consideration...

Its here - https://feedback.innuos.com/undefined/editable-icons-playlists-tags-radios~72gbRKb9aFa5n2c7ar3O6D?search=image&from=board

I can see that HRA is having issues on the service providers side currently, we've already made contact and hope they'll resolve the issue with logging in soon.