Recent content by DanCollier

You can always check the Known Issues section to see if we're aware of issues. We actually posted about this exact issue today - https://community.innuos.com/threads/back-issue-within-streaming-categories.1234/

We're aware of an issue with 3.4 affecting search results, specifically no composers will be visible. We will aim to resolve this soon.

Hi, Just discussed this, and unless theres something important to you in 3.4.1, then best to wait for 3.4.2.

Hi, Yes we are still offering it for the time being, I have no scope on when this will cease but it should continue for some time yet!!! :). Of course, one thing to consider as an alternative is to trade in your original Statement towards a ZENith Next Gen which does offer similar performance...

It will control the already adjustable digital volume in Sense. Of course for optimal performance its best left alone and kept at 100% as it is a digital volume control, however is there for added convenience. Many users opt to use it with active speakers for instance.

No, it should be pretty quick. Reboot your system and try again.

Thanks for the additional photos :), we're looking into. As mentioned prior, you can use the main Music tab in Sense and use the filters to display all your Qobuz albums instead for now as its unaffected.

If you wanted a performance boost and as well as improved simplicity, you could consider contacting your dealer to look at a potential trade in of your Pulsar towards a STREAM 3, this would forgo the need for a seperate NAS for your local music library too.

Could you please provide some examples and explain exactly how you are reproducing this issue? For example, are you viewing your personal album collection within the Qobuz section? As a temporary workaround, you can use the Main Music section and filter it to display your Qobuz library, this is...

Can you provide examples? I predominantly use Tidal myself and it all appears fine on my system. Are you using the main Music section in Sense or are you looking at the Qobuz section specifically for example?

You could instead just access the Music folder via your PC and mass delete albums. Heres how to access the Music folder - https://innuos.com/kb/accessing-the-shared-folders-on-your-innuos-system/

You may recall that in mid to late last year we teased an upcoming remote control accessory. We are pleased to share that it is now very close to launch. This remote control will be available exclusively for the STREAM series. Please see the remote below, annotated with its various functions...

You can email support directly from Sense via the contact support option in Settings.

We recommend a return to service for this to occur to avoid any issues replacing it. You can get in touch with support directly regarding this. Of course, I'd recommend any budget you have be put towards an upgrade for it instead ;).

Hi. I'm unable to replicate this, the fix works fine on my two systems regardless of what device I use Sense on. Go to advanced settings, and clear your queue cache, then retest.