Recent content by DanCollier

General rule of thumb for any system that has a output featuring OCXO clocks is to be on for 24 hours or so.

The same applies to all systems. Providing the rear power switch is not OFF, then the OCXO clocks on the output module are kept powered for optimal performance.

We recommend the switch on the back of the Statement and Statement NG to be kept on all the time with exception if you need to move it or turn it off for a long period. This keeps the capacitors charged as well as both OCXO clocks for USB and Ethernet properly warmed up and stable. The...

You can certainly, just not play to them simultaneously as you'll have to manually switch between them in Sense audio settings.

Hey guys, just wanted to share a little video with you from a recent factory tour we did with partners.

What system do you have, and is it up to date on 3.4.1? I see you're on IOS, i recommend clearing the cache and testing again. 1. On the iPad / iPhone, go to the Settings app; 2. On the left pane of the Settings app, search the entry for "Safari" and click on it; 3. On the right pane, scroll...

1. the Composer name looks a bit small in the main display We can think about making it a bit bigger perhaps. 2. the "by" in front of the composer is a bit strange... I would just put the name... Our rationale behind this was to make it very easily discernable, especially in regards to non...

The team has now updated the Figma mock ups with several new changes. You can view them here: Updated Mock Ups The main changes are as follows: • The position of the Composer at album header level • The position and size of the label information • How we show or hide artists at track level...

Hi, My initial thought is that you may have already added the albumto your Sense library. If so try removing the album, performing a resync, and then adding it back to your library. This should resolve the issue. When Qobuz removes or replaces a track on their service and that track is already...

Launch is imminent, and it'll be 135 EUR / 130 GBP / 190 USD / 230 CAD.

Since it is a digital volume control, lowering it can indeed impact performance. For best results its best left at 100% to keep the output Bitperfect, but adjust it at your leisure if you need/prefer.

A useful tip that many users are not aware of is that when listening to radio stations, you can open the Now Playing screen and select the search icon to look up the currently playing track. This allows you to quickly add it to your library or include it in a playlist. Please note that this...

You can always check the Known Issues section to see if we're aware of issues. We actually posted about this exact issue today - https://community.innuos.com/threads/back-issue-within-streaming-categories.1234/

We're aware of an issue with 3.4 affecting search results, specifically no composers will be visible. We will aim to resolve this soon.

Hi, Just discussed this, and unless theres something important to you in 3.4.1, then best to wait for 3.4.2.