Recent content by DanCollier

That is an old article, see below current version. Yes, those apply to all systems. https://innuos.com/kb/playback-from-usb-storage/

No, USB drives cannot be integrated with your main music library. We go into more detail as to why in this support article from when we introduced the ability to play music off of USB drives https://innuos.com/kb/playback-from-usb-storage/

Strange one indeed, at least you can continue to listen in Sense however :)

You can email them, I believe their support email is support-help@qobuz.com or support@qobuz.com I found this number online too. +44 330 808 4460 For English speakers

If you create a free trial with another email for example and login, does it immediately work fine? If so, then it suggets an issue with your account not authenticating.

I've tested Deezer and its working fine here for me. Please check you've not muted your system.

Hi, This is not totally relevant to this thread topic, however it sounds like your Qobuz account has authentication issues. This is especially so if their own app says your account is not active. Check the "my streaming plan" page on the qobuz website. I suggest reaching out to them regarding...

Technically we do not have official Spotify Connect support although we have repeatedly requested it. Our Connect integration is a strong workaround and has proven to be very reliable since it was introduced with 3.3.0. Lossless support is being investigated. However it is not a simple change...

Please check out the known issue post regarding this - https://community.innuos.com/threads/safari-on-macos-26-1-tahoe.648/

Best to follow the exact steps in the system migration article when moving from one system to another, see below https://innuos.com/kb/system-migration-transferring-innuos-systems/ You will be prompted to restore both your library and your database when doing so.

You can reignite interest on the request below, to my surprise it wasnt a particularly popular one compared to others. https://feedback.innuos.com/feature-requests/bandcamp-integration~6C890Ujb2M8hga0mTjzx6v

Go to settings and use the contact form to send in a ticket, we'll follow up there.

Hi, What albums are you trying to add, are they streamed or from a nas for example? Is it just some specific albums or all albums, can you provide more detail.

The issue was simply due to the volume being muted in Sense.

Gorgeous skyline!